Systems Analyst II - Department Only Search - 529109

Job Summary: The Systems Analyst II plans and configures low- to moderate-complexity software systems to support the administrative function of the University under moderate supervision. This may include departmental and moderately critical applications. Assists in the development of processes. Creates workflows. Installs, configures, supports, and maintains integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner. May provide guidance and training to entry-level Systems Analysts.

Additional Department Summary: Provides application and systems administration for the Electronic Health Record (EHR) and other healthcare IT systems. Manages EHR development and testing, modifications, and system upgrade deployments. Develops custom reporting for the enterprise to departments and other agencies. Maintains detailed documentation articulating user enhancement requests. Works with Health IT team members to develop solutions that are cost-effective, efficient, and focused for the clinical practice.

Interprets and develops functional requirements as they relate to user requests for system enhancements under general supervision. Interacts with all level of users throughout the organization to clarify and verify requirements at all stages of analysis, design, and implementation. Innovates in diagnosing issues and suggesting new ideas or modifications to existing systems. Travels to various locations including satellite clinics to provide technical and end-user support for EHR and Health IT systems.

Required Minimum Qualifications: Master's degree; OR bachelor's degree and two (2) years of IT system analysis experience; OR associate's degree and four (4) years of IT experience to include two (2) years of IT system analysis; OR High school diploma or GED and six (6) years of IT experience to include two (2) years of IT system analysis.

Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge: Ability to develop and implement process improvements. Knowledge in Electronic Health Record systems. Ability to effectively relate to and communicate with people across all levels of the organization. Ability to cope with stressful conditions. Ability to demonstrate tact, versatility, and adaptability. Ability to demonstrate a high degree of self-motivation and directional initiative. Skill in exercising initiative, judgment, problem-solving, and decision-making. Strong verbal and written communication skills. Working knowledge of standard office software applications, including Microsoft Office. Ability to maintain strict confidentiality of protected information and the requirement to follow HIPPA regulations at all times.

Preferred Qualifications: Epic and/or NextGen EHR experience, including maintenance of interfaces and SQL databases for NextGen EPM (Enterprise Practice Management), EMR (Electronic Medical Record), and ICS (Image Control System).

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.